Shipping Policy

Thank you for shopping with us! We want to make sure you have the best experience possible, and that includes a smooth and hassle-free shipping process. Below, you’ll find all the details you need to know about our shipping policies.

Processing Time

Orders are processed Monday through Friday (excluding holidays).
Please allow 1-3 business days for processing before your order is shipped.
Orders placed after 3:00 PM (local time) or on weekends and holidays will be processed the next business day.

Shipping Methods & Rates

We offer a variety of shipping options to ensure that your order arrives safely and on time. Shipping costs are calculated at checkout based on your location and the shipping method you select. We currently ship to the following regions:

Domestic (Within the U.S.)
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
International Shipping
- Shipping times and rates vary depending on the destination. Please check at checkout for more details.

Free Shipping

We offer free standard shipping on orders over $150 (within the AUS only). No code is needed—just shop and check out as usual!

Order Tracking

Once your order has shipped, you’ll receive an email with a tracking number and a link to track your order. You can also log into your account to view your order’s status.

Shipping Delays

While we do our best to ensure that your order arrives on time, please note that shipping times may be affected by weather, holidays, or other circumstances beyond our control. If your package is delayed, please contact the carrier directly or reach out to our customer service team for assistance.

Address Accuracy

Please double-check that your shipping address is correct before completing your order. We are not responsible for lost or delayed packages due to incorrect or incomplete address information.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact our customer service team within 7 days of receiving your shipment. We will assist you in resolving the issue.

International Customs Fees

For international orders, please be aware that you may be subject to customs fees, taxes, or import duties, depending on the country of delivery. These charges are the responsibility of the customer. We recommend checking with your local customs office for more information before placing your order.